1. How do I place an order?
To place an order, simply select the glasses or sunglasses you wish to purchase and add them to your cart. Once you have finished shopping, click on the shopping cart icon and proceed to checkout.
2. Can I return my glasses if they don't fit?
Yes, we offer a 30-day return policy for any reason. Please see our Return Policy page for more information.
3. What payment methods do you accept?
We accept all major credit cards, as well as PayPal and Apple Pay.
4. How do I know what size frames to order?
You can find the frame measurements on the product page under the "Description" tab. We also offer a virtual try-on feature where you can upload a photo of yourself and try on different frames.
5. Do you offer prescription lenses?
Yes, we offer prescription lenses for an additional fee. You can enter your prescription information during the checkout process.
6. How long does it take to receive my order?
Most orders are processed and shipped within 1-2 business days. Shipping times vary depending on your location and the shipping method you choose at checkout.
7. Can I track my order?
Yes, you will receive a tracking number via email once your order has been shipped.
8. What if my glasses arrive damaged?
If your glasses arrive damaged or defective, please contact us immediately and we will provide instructions on how to return the item for a replacement or refund.
9. Do you offer discounts for bulk orders?
Yes, we offer discounts for bulk orders. Please contact us for more information.
10. Can I cancel my order?
If you need to cancel your order, please contact us as soon as possible. If your order has already been shipped, you may be responsible for return shipping costs.
